What the words mean
Short explanations of NDIS and billing words used on this site.
- NDIS
- The National Disability Insurance Scheme. It gives people with disability money (a plan) to pay for supports.
- Participant
- A person who has an NDIS plan and uses it to pay for supports.
- Documents checked
- Our team has seen this provider's NDIS Worker Screening Check and insurance, and both are in date. For providers who work with people under 18 we also check their Working With Children Check. It is not a recommendation: choose who suits you.
- Provider
- A person or business that delivers supports, such as a support worker or therapist.
- How your plan is managed
- Who pays your providers. Self-managed: you pay and claim the money back. Plan-managed: a plan manager pays for you. NDIA-managed: the NDIA pays, and you can only use registered providers.
- Self-managed
- You pay your providers yourself and claim the money back from the NDIS.
- Plan-managed
- A plan manager you chose pays your providers from your plan. Invoices go to them.
- NDIA-managed
- The NDIA pays your providers directly. You can only use NDIS registered providers.
- Plan manager
- A business that pays your invoices from your NDIS plan and keeps track of your budget.
- Support coordinator
- A person paid from your plan to help you find and organise your supports.
- Nominee or guardian
- Someone you trust, or who is legally appointed, to manage your account for you.
- NDIS registered provider
- A provider approved by the NDIS Commission. NDIA-managed participants must use registered providers.
- Support item number
- The NDIS code for a type of support, for example 01_011_0107_1_1. Plan managers and the NDIA need it on invoices.
- Price limit
- The most the NDIS will pay for one unit of a support. Charging more can mean the invoice is not paid in full.
- Service agreement
- A written agreement between you and a provider about the support, the price and the rules.
- Short-notice cancellation
- Cancelling a confirmed session close to the day. The provider may still charge for it, as NDIS rules allow.
- NDIS Worker Screening Check
- A government check that a worker is cleared to work with people with disability.
- Working With Children Check
- A government check needed by anyone who works with people under 18.
- ABN
- Australian Business Number. Providers need one so their invoices can be paid.
- GST
- Goods and Services Tax. Most NDIS supports are GST-free.
- Budget category
- A part of your NDIS plan. Core is everyday help, Capacity Building is skills and therapy, Capital is equipment and home changes.
- Check in and check out
- The provider records when the session really started and finished. This is the time you are charged for.
- Confirming hours
- After a session you are asked whether the recorded time is right, before you are invoiced.
- Waitlist
- A list you can join when a provider is full. You are told when they have a place.
- Easy Read
- A way of showing pages with bigger text, simpler words and a short summary at the top.